3200 Dufferin Street #23, North York, Toronto, Ontario M6A 3B2
- ★ ☆ ☆ ☆ ☆26.01.2018Ann Berkeley
We bought Pollard windows for our extension and have run into a problem with one of the sliders: the seal in one pane has apparently broken and moisture is fogging the inside of the pane.
We contacted Pollard for technical support and found they offered none. The only help they could offer was to sell us a whole new slider. At the very least, they should have offered to replace the damaged pane. They showed a complete lack of interest in the fact that their product had not stood the test of time and were not prepared to meet us on any level other than as buyers of a replacement window. For a high end product such lack of support is really bad.
We won't be buying from this company again. .
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